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Even though I meet the basic specifications for using the app, I still can’t find it when searching Google Play on my tablet device.

The MyStoreApp was developed for smartphone devices.  As such, Android tablets are not supported by the app.  Even on smartphones, such an error can also occur because of Google Play specifications.  Please send us an inquiry with your device model and Android version using the form on the top right, and we can confirm this for you.

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