Welcome to Z.com's Support Center
How may we help you?In this section you can check the operation method,
the setting method,
the various procedures as well as the campaign information of the products.
I made a mistake in the visit schedule and I want to delete it. Is there any way to do so?
You cannot delete it from the admin panel. Please delete it from the ...
I can’t seem to issue any stamps.
Stamps may take as much as 4-5 minutes to be issued, but it will also ...
If I change the number of stamps through Beacon, when will it take effect?
The setting for stamps is checked once a day at midnight, so your chan ...
How do I set the time for Beacon to be used?
You can set any time from 00:00 to 23:59. However, it is still not po ...
My Beacon device is broken and I want to buy a new one. I want to increase the number of devices that I have.
A separate device fee will be necessary, so please contact one of our ...
Is the Beacon device for sale or for rent?
Beacon devices must be purchased.
I’ve already introduced the app to my customers. Can I still add the Beacon feature?
It will require a fee, but it's still possible. For more details, ple ...
While searching in free time, I tried to retrieve all previous data without entering any dates. No results appeared.
If no date is selected, results will not be displayed. Please enter t ...
(User Action Analysis Option) I can view a record of issued coupons, but can I also view coupon usage?
You will not be able to view coupon usage history.
Can I increase or decrease the types of user attributes that are collected?
Due to specification limitations, changing attribute types is not poss ...