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  • Tech Support: (024) 3225.2690

[This version is not compatible with your device.] appears, and won’t let me install the app.

The app download page will not appear even if you search for it on Google Play when using the following devices.
Android versions below 2.5.2
Android versions 5.0 and above, but GooglePlay version is below 2.5.6
Android versions 6.0 and above
Even if you open the app download page directly on such devices, you will not be able to download it.
We are currently updating compatibility for Android versions 5.0 and up, in sequential order.  We apologize, but we ask that you use compatible devices until the updates are completed.

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