Welcome to Z.com's Support Center
How may we help you?In this section you can check the operation method,
the setting method,
the various procedures as well as the campaign information of the products.
Transfer to Z.com Web Hosting
- Do I need to renew the domain if it applied to the server?
- Will a WordPress server be cancelled automatically when a domain has canceled?
- What will happen to the domain registered at Z.com if I cancel the WordPress service?
- How long does it take to register a domain?
- Does it support a unique domain?
- How do I set up a nameserver?
- What is the name server for setting a unique domain?
- How do I set up a unique domain?(for a domain registered at Z.com
- How do I set up a unique domain?(for a domain registered at other domain registry)
- What is staging environment?
- How do I create a staging environment?
- Which is the URL of my staging environment?
- How can I log in to the staging environment?
- Can anyone visit my staging environment?
- I forgot the login information for staging environment.
- I forgot the authentication information for staging environment.
- How do I copy the staging environment to the live area?
- How can I upgrade WordPress on the staging environment?
- My staging environment can’t work with Jetpack.
- How can I check the server IP address?
- How can I initialize the WordPress admin password?
- Is there a limit to upload a file at a time?
- How big is a database?
- How do I access to a database?
- Do I need to set up a database?
- How do I take a backup of data and restore it?
- How do I change the time zone settings?
- How do I copy a WordPress site?
- What kind of feature is site-copy?
- What is the functions of cache system?
- How can I clear the cache?
- What is an error log?
- Is “30,000 visits/a month” the number of page views, or unique visitors?
- What happens if the number of visitors per month exceed 30,000?
- Can I add more WordPress website?
- About security for WordPress
- Does it support wordpress multi-site?
- Can I use a common SSL?
- Can I apply SSL to the WordPress administration page?
- Can I change the settings of the X-Frame-options?
- About MySQL storage engine
- What is phpMyAdmin?
- How can I log in to phpMyAdmin?
- Does it support SSL?
- Does it support PHP GD?
- Does it support FTP connections?
- Does it support .htaccess?
- Does it work with Google Webmaster Tools?
- What is SFTP account? And how can I confirm it?
- How can I set up SFTP software?
- How long does it take to be able to use it after the registration is completed?
- How can I check my information for login to WordPress?
- How can I add another WordPress website?
- I have not received e-mail to confirm my registration.
- Does Z.com offer services for creating and managing websites? Or is there a service for transferring data?
- Can I get started using the WordPress right after completing initial setting for the server?
- What is Z.com name server?
- Where is my WordPress server list?
- Is there any restriction to use Z.com?
- Can I use Z.com hosting service for adult (porn, sexual) contents?
- Do you have a trial period?
- Can I use Z.com for WordPress for commercial use?
- Which area does Z.com technical support cover?
- Can I use my domain registered with other registers?
- Which domain names can be registered at Z.com?
- Can I manage multiple WordPress websites with different Z.com accounts into one?
- Do you have a minimum period of use?
- What kind of skills do I need to use WordPress?
- Can I use Z.com for WordPress as mail server?
- Can I install CMS other than WordPress on the Z.com server?
Other Steps & Payments
- Can I get a quotation?
- How can I make a payment via credit card?
- How can I change the payment method?
- What is the billing cycle?
- When is the timing of payment?
- Do you issue a paper receipt?
- Do you issue a paper bill?
- I lost the designated bank account information for Z.com.
- Where can I find the designated bank account information?
- I made a payment into a wrong bank account.
- I paid wrong amount. How can I fix it?
- Can I pay only for a specific service when I use other service as well?
- Is static IP required to order SSL option?
- Can I make a long-term payment?
- What are the prices for long-term plans?
- I would like to cancel the service before my contract period ends.
- When do I receive my bill if I paid with one-time payment and enabled automatic renewal?
- From when can I renew my contract?
- How much does an option cost when I pay with a long-term plan?
- How can I add an option?
- When can I start using an option?
- How can I disable an option?
- Is there a minimum period of use for an option?
- I would like to cancel my contract before my contract period ends.
- How do I cancel my server?
- Can I set the date to cancel my service?
- How can I unsubscribe newsletter?
- WordPress Security
- Direct Traffic to Multiple VPS by Lord Balancer
- Configure Health Monitor Rules
- Add a Load Balancer
- Add a Space to an Image Storage
- Copy the Stored Image to Other Region
- Restore from Auto-Backup
- Reinstall OS/Application Template Image
- Access from VPS to Database Server via Custom Network
- Mount your Custom ISO Image to VPS
- Restore Backup Image to VPS
- Backup VPS Image
- Allocate Private IP Address to VPS
- Allocate Additional IP Address to VPS
- What is Virtio?
- Change VPS Plan
- Add Additional Disk Space
- Take VPS Backup Automatically
- Operate VPS
- Download Private Key
- Add SSH Key
- Add a DB Server
- Add a Mail Server
- Check Connection Status to Mail Server
- Fix IP Address of Mail Server for Sending Mail
- Retrieve Mail Backup Automatically
- Add a Disk Space to Mail Server
- Retrieve Database Backup Automatically
- Access to Database via phpMyAdmin
- Add a Database User
- Add a Database
- Add a Disk Space to DB Server