Welcome to Z.com's Support Center
How can we help you? Browse our Support Center for how-to's and guides on using Z.com services.
Don't hesitate to contact us if you need further assistance.
Wordpress | Z.com Domains
Overview | Z.com Domains
- Do I need to renew the domain if it applied to the server?
- Will a WordPress server be cancelled automatically when a domain has canceled?
- What will happen to the domain registered at Z.com if I cancel the WordPress service?
- How long does it take to register a domain?
- Does it support a unique domain?
- How do I set up a nameserver?
- What is the name server for setting a unique domain?
- How do I set up a unique domain?(for a domain registered at Z.com
- How do I set up a unique domain?(for a domain registered at other domain registry)
Staging Environment | Z.com Domains
- What is staging environment?
- How do I create a staging environment?
- Which is the URL of my staging environment?
- How can I log in to the staging environment?
- Can anyone visit my staging environment?
- I forgot the login information for staging environment.
- I forgot the authentication information for staging environment.
- How do I copy the staging environment to the live area?
- How can I upgrade WordPress on the staging environment?
- My staging environment can’t work with Jetpack.
WordPress | Z.com Domains
- How can I check the server IP address?
- How can I initialize the WordPress admin password?
- Is there a limit to upload a file at a time?
- How big is a database?
- How do I access to a database?
- Do I need to set up a database?
- How do I take a backup of data and restore it?
- How do I change the time zone settings?
- How do I copy a WordPress site?
- What kind of feature is site-copy?
- What is the functions of cache system?
- How can I clear the cache?
- What is an error log?
- Is “30,000 visits/a month” the number of page views, or unique visitors?
- What happens if the number of visitors per month exceed 30,000?
- Can I add more WordPress website?
- About security for WordPress
- Does it support wordpress multi-site?
- Can I use a common SSL?
- Can I apply SSL to the WordPress administration page?
- Can I change the settings of the X-Frame-options?
- About MySQL storage engine
- What is phpMyAdmin?
- How can I log in to phpMyAdmin?
- Does it support SSL?
- Does it support PHP GD?
- Does it support FTP connections?
- Does it support .htaccess?
- Does it work with Google Webmaster Tools?
- What is SFTP account? And how can I confirm it?
- How can I set up SFTP software?
Services | Z.com Domains
- How long does it take to be able to use it after the registration is completed?
- How can I check my information for login to WordPress?
- How can I add another WordPress website?
- I have not received e-mail to confirm my registration.
- Does Z.com offer services for creating and managing websites? Or is there a service for transferring data?
- Can I get started using the WordPress right after completing initial setting for the server?
- What is Z.com name server?
- Where is my WordPress server list?
- Is there any restriction to use Z.com?
- Can I use Z.com hosting service for adult (porn, sexual) contents?
- Do you have a trial period?
- Can I use Z.com for WordPress for commercial use?
- Which area does Z.com technical support cover?
- Can I use my domain registered with other registers?
- Which domain names can be registered at Z.com?
- Can I manage multiple WordPress websites with different Z.com accounts into one?
- Do you have a minimum period of use?
- What kind of skills do I need to use WordPress?
- Can I use Z.com for WordPress as mail server?
- Can I install CMS other than WordPress on the Z.com server?
Other Steps & Payments | Z.com Domains
- Can I get a quotation?
- How can I make a payment via credit card?
- How can I change the payment method?
- What is the billing cycle?
- When is the timing of payment?
- Do you issue a paper receipt?
- Do you issue a paper bill?
- I lost the designated bank account information for Z.com.
- Where can I find the designated bank account information?
- I made a payment into a wrong bank account.
- I paid wrong amount. How can I fix it?
- Can I pay only for a specific service when I use other service as well?
- Is static IP required to order SSL option?
- Can I make a long-term payment?
- What are the prices for long-term plans?
- I would like to cancel the service before my contract period ends.
- When do I receive my bill if I paid with one-time payment and enabled automatic renewal?
- From when can I renew my contract?
- How much does an option cost when I pay with a long-term plan?
- How can I add an option?
- When can I start using an option?
- How can I disable an option?
- Is there a minimum period of use for an option?
- I would like to cancel my contract before my contract period ends.
- How do I cancel my server?
- Can I set the date to cancel my service?
- How can I unsubscribe newsletter?
- WordPress Security
Plugins | Z.com Domains
Cloud | Z.com Domains
Overview | Z.com Domains
Prices | Z.com Domains
Vps | Z.com Domains
- Direct Traffic to Multiple VPS by Lord Balancer
- Configure Health Monitor Rules
- Add a Load Balancer
- Add a Space to an Image Storage
- Copy the Stored Image to Other Region
- Restore from Auto-Backup
- Reinstall OS/Application Template Image
- Access from VPS to Database Server via Custom Network
- Mount your Custom ISO Image to VPS
- Restore Backup Image to VPS
- Backup VPS Image
- Allocate Private IP Address to VPS
- Allocate Additional IP Address to VPS
- What is Virtio?
- Change VPS Plan
- Add Additional Disk Space
- Take VPS Backup Automatically
- Operate VPS
- Download Private Key
- Add SSH Key
Application Server | Z.com Domains
- Add a DB Server
- Add a Mail Server
- Check Connection Status to Mail Server
- Fix IP Address of Mail Server for Sending Mail
- Retrieve Mail Backup Automatically
- Add a Disk Space to Mail Server
- Retrieve Database Backup Automatically
- Access to Database via phpMyAdmin
- Add a Database User
- Add a Database
- Add a Disk Space to DB Server